The EU is "shocked" and "dismayed" by the massacre of 57 sleeping civilians (and 30-something children) in Qana.
Kind of like, "Jimmy, I am dismayed that you rode your brand new bike into a tree";
or "Bobby Sue, I am dismayed that you didn't share those cookies with your sister";
or "Judy is generally a good student. Her reading comprehension is average, and she showed some progress in learning basic addition. But I was dismayed by her abysmal performance in gym class. Better running shoes and a balanced diet would go a long way."